Shipping Policy

Effective Date: July 24, 2026

Thank you for shopping with Mack Mode. This Shipping Policy explains how MACK MODE INC handles order processing, shipment preparation, delivery arrangements, and related shipping matters for purchases made through mackmode.net.

We are committed to providing customers with a clear, reliable, and convenient delivery experience.

1. Company Information

This website is operated by:

MACK MODE INC

Registered Address:
141 UNION BLVD STE 200
LAKEWOOD, CO 80228
United States

Website:
mackmode.net

Customer Support

Email: payment@mackmode.net

Phone: +1 91020800968

2. Order Processing Time

Orders are prepared after payment has been successfully confirmed.

Processing Time:
1–3 business days

Orders are processed during regular business days, excluding weekends and public holidays.

During periods of high demand, seasonal promotions, or holidays, processing times may take slightly longer. If a significant delay occurs, we will make reasonable efforts to provide an update.

3. Shipping Methods

Mack Mode works with reliable shipping partners to deliver customer orders safely and efficiently.

Available shipping methods may vary depending on:

• Delivery location;

• Order size;

• Shipping availability;

• Carrier services.

The available shipping options and applicable costs will be displayed during checkout before payment is completed.

4. Estimated Delivery Times

Delivery time begins after your order has been dispatched.

Estimated delivery times depend on:

• Destination country or region;

• Selected shipping method;

• Carrier performance;

• Seasonal demand;

• Customs processing where applicable.

Delivery estimates are provided as a guide and are not guaranteed, as delays may occur due to circumstances outside of our control.

5. Shipping Costs

Shipping charges are calculated during checkout based on factors including:

• Delivery destination;

• Selected shipping service;

• Package weight and size;

• Applicable promotions or offers.

The total shipping cost will be clearly shown before you confirm your order.

6. Order Confirmation and Tracking

After completing your purchase, you will receive an order confirmation email.

Once your order has been shipped, a dispatch confirmation email will be sent.

Where tracking is available, your tracking details will be provided so you can follow the progress of your delivery.

7. Delivery Address Information

Customers are responsible for providing accurate and complete delivery information at checkout.

Please carefully check:

• Recipient name;

• Street address;

• City;

• State or region;

• Postal code;

• Contact information.

MACK MODE INC is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information provided by the customer.

8. International Shipping

For orders shipped internationally, additional procedures may apply, including customs inspections and import requirements.

Customers may be responsible for:

• Customs duties;

• Import taxes;

• Local government fees.

These charges are determined by the destination country and are outside the control of MACK MODE INC.

9. Lost, Delayed, or Damaged Packages

If your order is delayed, missing, or arrives damaged, please contact our Customer Support Team.

Please provide:

• Order number;

• Customer name;

• Email address used for purchase;

• Description of the issue;

• Photos of the package and product if damage occurred.

We will review the situation and work with the appropriate shipping provider to assist with the next steps.

10. Incorrect or Missing Items

If you receive an incorrect item or your order is incomplete, please contact us as soon as possible after delivery.

Our team will review your request and provide assistance according to our Returns & Exchanges Policy.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact:

MACK MODE INC

Website:
mackmode.net

Email:
payment@mackmode.net

Phone:
+1 91020800968

Registered Address:
141 UNION BLVD STE 200
LAKEWOOD, CO 80228
United States

At Mack Mode, we are dedicated to providing efficient order handling, transparent shipping information, and dependable customer service. We continuously work to ensure that every order is processed carefully and delivered with a smooth and reliable experience.